Privacy Policy

Adventuring Responsibly

Introduction

At Off Road Roos, we value the privacy of our customers and members. This privacy policy explains the types of information we collect, how it’s used, and your choices regarding your personal data. This policy applies to information collected through our website, offroadroos.com.

Information We Collect

  • Contact Information: Name, email address, physical address, phone number.
  • Order Information: Products purchased, billing and shipping information.
  • Account Preferences: Settings for notifications, communication preferences.
  • Website Usage: Browsing activity, pages visited, items added to cart (this is often collected through cookies and web analytics – see the “Cookies & Tracking Technologies” section).

How We Use Your Information

  • Order Fulfillment: To process your orders, ship products, and manage returns.
  • Customer Service: To answer questions, address concerns, and provide support.
  • Notifications & Communication: To send information, updates, and promotions regarding upcoming events or new merchandise (only if you’ve opted in).
  • Website Improvement: To analyze usage patterns and improve our website’s functionality and user experience.

Information Sharing

We will only share your information in the following limited circumstances:

  • Service Providers: With trusted third-party companies that help us with order fulfillment, shipping, payment processing, and marketing (only when you’ve consented to marketing communications).
  • Legal Requirements: To comply with laws, regulations, court orders, or other legal processes.
  • Protection: To protect the rights, safety, and property of our company, our users, and the public.

Your Choices

  • Opt-Out: We do not opt you into promotional emails, but you may choose to opt-into receiving them. If you do, you may opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link at the bottom of any such communication.
  • Accessing and Updating Information: You may access and update your account information by logging into your account on our website.

Cookies & Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.

Data Security

We employ appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no transmission over the internet can be completely secure.

Children’s Privacy

Our website is not designed for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to Privacy Policy

We may update this privacy policy occasionally. Any changes will be posted on this page with an updated “effective date.”

Contact Us

If you have any questions about our privacy policy, please contact us.

Effective Date: 03/01/2024